General Automotive Manager Resume Example

Objective:

Hands on executive with more than 25 years of experience in sales and management. Ability to quickly understand and communicate business goals, processes, and gaps, ultimately identifying and establishing policies that would positively impact the business. Extensive expertise in variable and fixed operations, customer and factory relations, policy and bottom line profitability.

NADA Graduate, Certified in Total Dealership Operations Management…

Experience:

General Manager: 2011 - Present
Boyland Nissan, Detroit, MI

Restructured dealerships, marketing, advertisement, expenses and policies. This increased dealerships net profits 60%. Managed dealership operations, conducted weekly management meetings, focusing on obtaining objectives. Monitored sales staff meeting and provided techniques.

General Manager: 2010 – 2011
Mercedes Benz of Saint Clair Shores, MI

Established effective working relationships to maximize staff functions and customer satisfaction. Increased total dealership net profit by over 25 percent. Developed variable and fixed operations processes that improved the overall health of the dealership. Prepared annual dealership forecast by projecting sales, gross profits, expense controls and operating profits for the dealership. Increased overall CSI scores from 850 to 927 out of 1,000 and ranked three times, #1 in the country.

Used Car Manager: 2008 - 2010
Boyland Acura, Cleveland, OH

General Manager: 2002 – 2008
Riverview Ford Mercury, Columbia, IL

General Manager/Dealer Trainee:1998–2002
Ford Motor Company Dealer Development, Detroit, MI


Education:

Milwaukee Area Technical College, Milwaukee, WI

National Automobile Dealer Academy, McLean, VA 

Affiliations:

St. Louis Historical Society, Board

St. Louis Sports Commission, Board

Ford Dealers Advertising, Board

Lupus Foundation Missouri Chapter

Detroit Chamber of Commerce 

Skills:

Awards:

Most profitable Honda dealership, WI

Ford’s Ovation Award, Most improved, dealership in St. Louis region

Ford’s Top 6 out 30 in profitability, St. Louis, region

Ford’s, #2 dealership in CSI, Missouri

Talent Plus ranked in Top 10% of Mercedes-Benz Business Executives


Provided by OneBuckResume.