Data Entry Clerk Resume Example

Objective:
Seeking a position in a department with an opportunity to use my professional years of skills as well as for advancement. 

Experience:
GENEVIEVE MACIAS
2821 E. Osborn Road, Phoenix, Arizona 85016
Home: (602) 956-3636 Cell: (602) 393-8959
Email: gennmaci@aol.com


EXPERIENCE:

02/2012 - 03-/2012
Adecco/CareCentrix
Data Entry/Customer Service

Received/responds to incoming calls from referral sources.
Contacted referral sources to advise them of the referral status
Determined if the terms of the contract are covered, calling CIGNA for the information on the patient receiving medical attention.
Documented all information and contacts on the patient's account

10/2011 - 12/2011
RemX/CVS Caremark-Med D Sales & Marketing
Data Entry
Processing orders for DM Fulfillment Packets for clients
Updated PDB on Sircon and Silverscript
A daily background spreadsheet to approval in Silverscript
New users added reports
AgentAddAppointments working in Sircon and Silverscipt

01/2010 - 4/2011
Addeco/Charles Schwab
Data Entry/Associate
Processing Escalation rush requests such as wire for Cashiering team and
Signature card
Handling large requests for Special Project from other Depts.
Train a new contractor(s) how to do Reel’s queues
Responsible to do the daily report for manager (VAP and ESP)
Responsible for all Reel SL queues such as Comtrack, OCRS, Special
Projects and Escalations
Processing on OnDemand making copies and sending documents to clients

12/2007 - 04/2009
Tiffany & Bosco - Financial Department
Data Entry/Title Foreclosure
Data Entry legal documentation for properties
Review and balance client property accounts
Generate invoices in the system for services rendered
Created a filing system for the representives

05/2005 - 12/30/07
Coventry Health - Care Claim Dept.
Data Entry Specialist
Data Entry of medical claims numerical and alpha
Proof reading all documents entered insuring accuracy
Calculate and totaling patient financial responsibility



04/1996 - 05/2004
A.A.D.A. (Arizona Automobile Dealership Association)
Data Entry/Customer Service/Title & Registration
Supported five dealerships with:
Approved and processed customer applications
Setup vehicles registration customer accounts
Updated and renew expired tags, titles issued plates
Insured documents meet all requirements for statute A.R.S. Title 28
Customer service: answered questions and instructed customers
Received cash for services, balanced cash drawer

05/1993 - 04/1996
Arizona Department of Transportation/Motor Carrier Services/Clerical Pool
Secretary
Data Entry of payroll, monthly reports, vehicle license information
Composed and typed correspondence, forms, memos and reports
Insured documents were complete and accurate
Researched form E’s (Financial Responsibilities) and bonds for updating
Maintained office supplies, answered phones and filing

11/1991 – 02/1993
Division of Child Support Enforcement
Data Entry Conversion (Temporary)
Converted child support cases to a new automated system named Arizona Tracking and Location Automatic System (ATLAS). Ensured that most current information was input onto the system which included names, addresses, payments and date of births. Assisted in maintaining in Quality Assurance Evaluations on data entry, extraction and research.


10/1987 - 10/1991
Youth Evaluation and Treatment Center
Receptionist/Secretary
Composed and typed correspondence, memos, forms and reports
Data Entry of client billing and receivables
Maintained client files


07/1986 – 10/1987
City of Los Angeles/Department of Transportation
Clerk-Typist
Responsible for answering phones, screen calls and take messages. Typed letters, memos, drafts, statistical reports and forms. Had access to Department of Motor Vehicles Information System to inquire on vehicles having warrants, reported stolen or abandoned. Maintain file and assisting clients.

10/1983 – 10/1985
City of Los Angeles/Fire Department/Ambulance Unit
Clerk-Typist
Responsible for answering phones, screening calls and taking messages. Typed letters, memos, statistical reports, drafts, forms and invoices. Input ambulance reports daily and made corrections. Input their payments and at the end of the day balanced checks, money orders and cash daily, weekly and monthly.



SKILLS AND KNOWLEDGE:
By Sight, By Touch, Inventory, Alpha, Numeric, Customer Service, Email, Correspondence, Forms, Invoices, Spreadsheets, Statistical Reports

Microsoft Windows XP, Microsoft Outlook, TBTracking, Internet Explorer, Basic Excel, Typing 65 wpm, 10 keys 11225 ksh

Education:
GED

Skills:
By Sight, By Touch, Inventory, Alpha, Numeric, Customer Service, Email, Correspondence, Forms, Invoices, Spreadsheets, Statistical Reports

Microsoft Windows XP, Microsoft Outlook, TBTracking, Internet Explorer, Basic Excel, Typing 65 wpm, 10 keys 11225 ksh


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